SMS Disclosure
I. TEXT MESSAGING
Illume Nonprofit Strategy Group ("Illume") utilizes its dedicated 1-800 text messaging service as a communication channel to engage with existing clients, prospective clients, partners, donors, and other individuals who have provided consent to receive communications. The purpose of these text messages is to provide timely, relevant, and valuable information related to Illume's services and client relationships. Text messages may be used for the following business purposes:
A. Appointment Reminders and Scheduling Communications
Illume sends text messages to remind clients and prospective clients of upcoming consultations, strategy sessions, training events, discovery calls, workshops, and other scheduled meetings. These messages may include appointment confirmations, reminders, rescheduling requests, meeting links, location information, and follow-up communications designed to improve attendance and enhance client experience.
B. Marketing and Promotional Communications
Illume may send text messages to inform current and prospective clients about its nonprofit consulting services, educational resources, webinars, workshops, special events, fundraising initiatives, strategic planning opportunities, organizational development services, and other offerings. Marketing communications are intended to increase awareness of Illume's expertise and provide recipients with information that may help strengthen and grow their nonprofit organizations.
C. Account and Service Notifications
Text messages may be used to provide important account-related information and service updates. These notifications may include project status updates, document submission reminders, onboarding instructions, contract or invoice notifications, service milestones, account changes, policy updates, event registration confirmations, payment reminders, and other administrative communications necessary to support the client relationship.
D. Customer Service and Support
Illume may use text messaging to respond to inquiries, answer questions, provide support, and facilitate communication regarding ongoing consulting engagements. These communications help ensure efficient and responsive service delivery while maintaining clear communication with clients and stakeholders.
II. CONSENT AND OPT-OUT INFORMATION
Recipients will receive text messages only after providing appropriate consent through website forms, service agreements, event registrations, direct inquiries, written authorization, or other approved methods. Message frequency may vary based on the recipient's relationship with Illume and the services requested.
Recipients may opt out of receiving text messages at any time by replying **STOP** to any message. Upon receipt of an opt-out request, Illume will discontinue non-essential text communications in accordance with applicable laws and regulations. For assistance, recipients may reply **HELP** or contact Illume directly at 855.545.5863.
III. PRIVACY COMMITMENT
Illume is committed to protecting the privacy of all recipients and uses text messaging solely for legitimate business purposes. Personal information collected in connection with text messaging communications will be handled in accordance with Illume's Privacy Policy and applicable federal, state, and industry regulations. Illume does not sell or share mobile phone numbers with third parties for their independent marketing purposes.
This text messaging program supports Illume's mission by delivering timely communications, improving client engagement, and strengthening relationships with the nonprofit organizations and communities it serves.
IV. SMS CONSENT DISCLOSURE
By providing your mobile phone number and opting in to receive text messages from Illume Nonprofit Strategy Group, you consent to receive SMS communications regarding appointment reminders, account notifications, customer support, service updates, and promotional information about our consulting services, events, and resources.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase or service. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at 855-545-5863 or email contact@illume-nsg.com.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. For more information, please review our Privacy Policy and Terms of Service.
V. CHECKBOX WEBSITE DISCLOSURE – TEXT MESSAGING
By checking this box, you agree to receive SMS messages from Illume Nonprofit Strategy Group regarding appointments, account notifications, service updates, and marketing communications. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.
VI. CHECKBOX CONSENT
☐ I agree to receive recurring SMS text messages from Illume Nonprofit Strategy Group regarding appointments, service updates, account notifications, and promotional communications. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe and HELP for assistance.